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PC World refuses Windows refund
AN INQ reader who bought a PC from PC World has had no joy getting his money back on the pre-installed Windows software that came with the kit.

Barry Dorrans bought the PC so that he could test the Windows Home Server Beta and wanted his cash back on the pre-installed copy of Vista.

He reasoned that even if he put Vista back on the machine he would use his MSDN licence for Vista Ultimate.

But while outfits such as Dell are giving punters their money back, apparently PC World is telling punters to go forth and multiply, in a nice way of course. A letter back from the outfit says that the operating system comes as part of the package pre-loaded onto the machine and therefore no refund.

Barry was not deterred. Having read the Vista EULA he knew that the licence said that he could reject the software by not accepting the terms and get a refund.

Just to make sure he penned another missive to PC World and attached a BBC story to show the good people athem how this was being interpreted elsewhere. Again no dice.

PC World suggested he talk to Vole directly as it had nothing to do with them. Barry tells us he has asked for this in writing so that he can have a quiet world with Microsoft Licensing.

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